The Fix Is In: Sony and Samsung Implement Price Protection

Nothing better illustrates the squeeze e-commerce has put on manufacturers than the recent introduction of UPP. No, this is not a defunct cable TV network from the 1990s known for showing mediocre Star Trek spinoffs and teen dramas (that would be UPN). I’m talking about unilateral pricing policy, a draconian pricing initiative instituted by electronics manufacturers such as Sony, Samsung, LG, Panasonic, and Pentax. In a nutshell, UPP prevents...read more >>

A Sea Change in Consumer Feedback

Even the most informative product page can't completely sideline the much-feared customer review. When waffling on decisions to buy, that extra slew of information from other shoppers--people like you and me--is an enticing resource to turn to for help. Whether or not I love everything about my personal collection of Cuisinart products, for example, I still like to take a look at the reviews from my fellow opinionated, argumentative shoppers to see...read more >>